Last Updated: March 2026
Graphic Reflections, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, place an order, or communicate with us.
We collect the following types of information:
Personal Information
Name
Email address
Phone number
Billing and shipping details
Order Information
Product details
Artwork files
Order notes and approvals
Automatically Collected Information
IP address
Browser type
Device information
Basic analytics data
We only collect information necessary to process orders, communicate with customers, and operate our business.
We use your information to:
Process and manage orders
Send order updates, artwork approvals, and payment reminders
Respond to customer inquiries
Maintain accurate business records
Improve our website and services
We do not sell or share your information with third‑party marketers.
By providing your phone number during order creation, you consent to receive transactional text messages related to your order, including:
Order updates
Artwork approval requests
Payment reminders
Pickup or delivery notifications
Message and data rates may apply. You may opt out at any time by replying STOP.
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.
We only share your information with:
Service providers who assist with order management (such as Printavo)
Payment processors
Shipping carriers (if applicable)
These partners are required to protect your information and use it only for the services they provide.
We do not sell or rent your personal information.
Our website may use cookies or basic analytics tools to improve functionality and understand how visitors use our site. You may disable cookies in your browser settings.
You may:
Opt out of SMS messaging by replying STOP
Request updates or corrections to your personal information
Contact us with privacy‑related questions
If you have questions about this Privacy Policy or how your information is used, contact us at:
Graphic Reflections, LLC Email: graphicreflectionsllc@outlook.com
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
All decorated merchandise is considered a final product and is a final sale. Because each item is customized specifically for the customer, we cannot accept returns, exchanges, or refunds once decoration has been applied.
We take great care to inspect all garments and materials before and during production. Our team does its best to identify and remove items with visible defects prior to decoration. However, we cannot guarantee the quality or consistency of garments provided by manufacturers.
We welcome personal items for decoration, but please note:
We cannot guarantee results on customer‑supplied garments or materials.
Some fabrics or items may react unpredictably to embroidery, screen printing, heat pressing, or other decoration methods.
Graphic Reflections is not responsible for replacement or reimbursement if a customer‑provided item is damaged during the decoration process.
By submitting personal items for decoration, the customer acknowledges and accepts this risk.
We stand behind the quality of our work. If there is an error in decoration caused by our production process (incorrect spelling, wrong placement, wrong logo, etc.), we will correct the issue on items we supply. This guarantee does not apply to customer‑provided items.