Shipping and Returns


Shipping and Return policies

Stahls' Authorized Reseller Store

Orders typically ship within 1-3 business days. If you have requested a custom order, this may take longer and will be discussed at time of ordering.

Shipping is either First class or Priority Mail for U.S. addresses. We prefer the quick shipping time, tracking updates and insurance options that are included in these methods. We offer flat rate shipping of $5.00 on these items.

ChristianaCare On-Line Store

Only the colors approved by ChristianaCare will be used on your items.  They have a strict policy on uniform color that we have agreed to abide by as one of their authorized decorators.  Orders typically ship within 10-14 business days from order and payment clearing.  Longer lead times may be incurred during seasons of higher volume.

All Stores

Printed material is non-refundable nor returnable. We print to order. If we make an error, a corrected replacement item will be sent. We do not refund for user error but if you have questions, we are always happy to help.

Approved Returns are only granted for unused items in their original condition with no damage. Buyer is responsible for return shipping costs. Refund will not be given until the items are received and checked for damage. Original shipping costs will not be refunded. We do not accept returns on custom decorated items. If we have made a mistake, we will make good by replacing the item at our cost, not yours.